Iron-Clad International Limited Business Model shall be based on the Vested Outsourcing business model where creating a commercial agreement between Client/ Supplier and Iron-clad with both parties having vested interest in each other’s success and working collaboratively to develop solutions that achieve mutually-created "Desired Outcomes."

The strategy shall be to-

  • Focus on Outcomes and not transactions- the Client and Iron- Clad agree upon desired outcomes which can be set-availability, reliability, cost, revenue generation, employee or customer satisfaction, or even asset investment targets.

  • Focus on what needs to be done and let the experts—the service provider—determine the best way to do it.

  • Agree on clearly-defined and measurable outcomes- Organisations should spend the time, collaboratively, during the outsourcing process, and especially during contract negotiations, to establish explicit definitions for how the success of the relationship will be measured

  • Optimise pricing model incentives for cost/service trade-offs. The pricing model should balance risk and reward for both parties.

  • Develop a properly designed governance structure that creates and institutionalizes processes that manage the business, and not simply the supplier or service provider.